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Terms & Conditions


1. ELIGIBILITY
2. DISCLAIMER
3. HOW DO I BECOME A REGISTERED MEMBER?
4. WHAT IS THE DIFFERENCE BETWEEN A REGISTERED SHOPPER AND AN UNREGISTERED ONE?
5. WHAT PAYMENT METHODS ARE ACCEPTED?
6. SHIPPING INFORMATION
7. PRIVACY POLICY
8. FREIGHT FORWARDING
9. RETURN POLICY
10. CAN I MAKE CHANGES TO AN ORDER ALREADY PLACED?






 

1. ELIGIBILITY

ZEE VIRTUAL MEDIA’S OPERATION IS STRICTLY GUIDED BY INTERNATIONAL RULES AND REGULATIONS GOVERNING THE RETAIL OF ADULT PRODUCTS AND AS SUCH, WE ONLY SELL PRODUCTS TO ADULTS WHO ARE ABOVE EIGHTEEN YEARS OF AGE. YOU ALSO HAVE TO BE ABOVE EIGHTEEN YEARS TO PARTICIPATE IN OUR FREE ONLINE DATING SERVICE. 





2. DISCLAIMER

ZEE VIRTUAL MEDIA IMPORTS AND RETAILS ADULT PRODUCTS TO ALL ADULTS WHO CAN AFFORD IT WITHOUT DISCRIMINATION. THE RESPONSIBILITY OF THE PROPER USE OF PRODUCTS PURCHASED RESTS ENTIRELY WITH THE USER. WE ARE NOT RESPONSIBLE FOR THE MISUSE OR WRONGFUL USE OF THESE PRODUCTS. PLEASE BE WELL ADVISED. 









3. HOW DO I BECOME A REGISTERED MEMBER?

YOU BECOME A REGISTERED MEMBER SIMPLY BY REGISTERING WITH US ON OUR SITE. YOU CAN DO THIS BY CLICKING ON THE LOG IN TAB ON THE TOP RIGHT HAND CORNER OF ANY PAGE YOU ARE IN.





4. WHAT IS THE DIFFERENCE BETWEEN A REGISTERED SHOPPER AND AN UNREGISTERED ONE?

BASICALLY THE MAIN DIFFERENCES BETWEEN REGISTERED AND UNREGISTERED MEMBERS ARE EASE OF SHOPPING, OPENING AN ACCOUNT WITH US AND VIEWING YOUR CUSTOMER HISTORY.

ALL REGISTERED MEMBERS HAVE TO DO WHEN PLACING THEIR ORDER IS TO ENTER THEIR USERNAMES AND PASSWORDS WHICH CAN BE A BIG RELIEF WHEN YOU ARE IN A HURRY. BUT FOR UNREGISTERED MEMBERS, EACH TIME YOU HAVE TO SHOP WITH US, YOU HAVE TO FILL OUT THE LENGTHY REGISTRATION FORM ALL OVER AGAIN. SECONDLY, ONE CAN ONLY OPEN AN ACCOUNT WITH US AND BENEFIT FROM THE FREEBIES GIVEN TO ACCOUNT HOLDERS WHEN THEY REGISTER WITH US. 

FINALLY, EVERYBODY WHO IS REGISTERED WITH US CAN ALWAYS LOG INTO THEIR ACCOUNTS TO SEE THEIR SHOPPING HISTORIES, SHOPPING CART, ACCOUNT DETAILS AND BALANCES IF ANY. UNREGISTERED MEMBERS ARE UNABLE TO ENJOY THESE BENEFITS.






5. WHAT PAYMENT METHODS ARE ACCEPTED?

PAYMENT FOR PRODUCTS AND ACCOUNT DEPOSITS CAN BE MADE IN THE FOLLOWING WAYS:

  • YOU CAN PAY ONLINE WITH YOUR INTER SWITCH CARD, WEB PAY CARD OR VERVE CARD.
  • YOU CAN PAY CASH ON DELIVERY IF YOU ARE WITHIN LAGOS.
  • YOU CAN PAY US BY CHEQUE AND HAVE YOUR PRODUCTS DELIVERED TO YOU AFTER YOUR CHEQUE HAS CLEARED.
  • YOU CAN PAY US BY BANK WIRE. OUR BANK NAME IS DIAMOND BANK, ACCOUNT NAME IS ZEE VIRTUAL MEDIA AND OUR ACCOUNT NUMBER IS 0029813644.
    REMEMBER TO ALWAYS CALL US WITH YOUR TELLER NUMBER AFTER YOU HAVE MADE A BANK WIRE.
  • YOU CAN ALSO PAY ONLINE VIA COMPUTER AND PHONE TRANSFER










6. SHIPPING INFORMATION

ALL LAGOS RESIDENTS WHO SHOP WITH US ARE GUARANTEED SAME DAY DELIVERY AT THE CHOSEN TIME OF THE SHOPPER BECAUSE WE ARE BASED IN LAGOS. SHOPPERS OUTSIDE LAGOS HOWEVER WILL HAVE THEIR PRODUCTS DELIVERED TO THEM BY COURIER AND SHOULD EXPECT TO RECEIVE THEIR PRODUCTS WITHIN 24 TO 36 HOURS AFTER PAYMENT.

THERE ARE INSTANCES OF OCCASIONAL DELAYS IN DELIVERY DUE TO CIRCUMSTANCES BEYOND OUR CONTROL AS WE HAVE TO CONTRACT THE DELIVERY OF GOODS GOING OUTSIDE LAGOS TO OTHER COURIER COMPANIES WITH NATION-WIDE COVERAGE. AS WITH ALL THINGS NIGERIAN, THE EFFICIENCY OF THESE COURIER COMPANIES CANNOT ALWAYS BE CONTROLLED OR GUARANTEED BY US. HOWEVER, BE REST ASSURED THAT ALL WHO SHOP WITH ZEE VIRTUAL MEDIA ALWAYS RECEIVE THEIR PRODUCTS. 







7. PRIVACY POLICY

CONSIDERING THE INTIMATE NATURE OF THE PRODUCTS WE RETAIL, THE PRIVACY OF OUR SHOPPERS IS OF UTMOST IMPORTANCE TO US. AT ZEE VIRTUAL MEDIA, THE PRODUCTS YOU SHOP ARE KNOWN TO ONLY YOU AND US AND SINCE OUR INCEPTION IN 2005, WE HAVE BEEN ABLE TO ENSURE TOTAL CLIENT PRIVACY, MUCH TO THE DELIGHT OF ALL WHO SHOP WITH US. 

THE PRODUCTS YOU SHOP ARE DELIVERED TO YOU FULLY GIFT WRAPPED WITH OPAQUE PAPER AND FURTHER CONCEALED WITHIN AN EQUALLY OPAQUE PLASTIC BAG. WE ONLY DELIVER TO YOU OR PERSONS AUTHORIZED BY YOU TO COLLECT ON YOUR BEHALF.






8. FREIGHT FORWARDING

SHOPPERS CAN ALSO HAVE THEIR ORDERS DELIVERED TO A SECONDARY ADDRESS/COLLECTOR ON THEIR BEHALF. ALL IT TAKES IS YOUR AUTHORIZATION, A WELL SPELT OUT ADDRESS FOR THE DROP SHIPPING AND YOUR NOTIFICATION OF THE PERSON RECEIVING IT FOR YOU. 










9. RETURN POLICY

YOU CAN HAVE A PRODUCT THAT YOU HAVE ORDERED RETURNED IF THE PRODUCT IS DAMAGED OR FAILS TO FUNCTION. IN SUCH A CASE, THE CLIENT WILL FIRST RETURN THE PRODUCT TO US FOR CONFIRMATION BEFORE WE REPLACE THE PRODUCT OR REFUND THE CLIENT (IF THE REPLACEMENT IS OUT OF STOCK). IN THE CASE OF NON-FUNCTIONING VIBRATORS/OTHER BATTERY OPERATED NOVELTY OR MOVIES THAT FAIL TO PLAY, CLIENTS ARE ADVISED TO DO THE FOLLOWING: 
ENSURE YOU USE GOOD BATTERIES THAT ARE PROPERLY POSITIONED TO MATCH THE REQUIRED TERMINALS. 
IT IS ALSO POSSIBLE THAT DVD LENSES CAN BE BAD OR DIRTY THEREBY AFFECTING THE ABILITY OF THE MOVIE TO PLAY. SO TRY PLAYING A MOVIE IN TWO OR THREE DIGITAL DEVICES BEFORE CONCLUDING THE DVD IS BAD.

 







10. CAN I MAKE CHANGES TO AN ORDER ALREADY PLACED?

YES YOU CAN MAKE CHANGES TO AN ORDER YOU HAVE ALREADY PLACED BEFORE THE ORDER IS SHIPPED OUT TO YOU. CHANGES MADE AFTER THE ORDER HAS BEEN SHIPPED HOWEVER, CANNOT BE EFFECTED. ONCE WE DO NOT RECEIVE A REQUEST FOR A CHANGE OF PRODUCT BEFORE THE ORDER IS SHIPPED, THAT TRANSACTION IS FINAL.